Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Topburners do not light Plug on range is not completely . Hake sure electrical plug is plugged into a live,properly
or do not burn evenly, inserted in the electrical outlet, grounded outlet.
iThefront right burner is Burner slits on the side of the . Removethe burners and clean them. Checkthe
designedto have slightly burner may be clogged, electrode area for burned-on food or grease. See
smaller flames between the Core and cleaning of the range section.
the 6 and 9 o'clock
positions. This isnormal.) Improper burner assembly. . Hake sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. . If range is connected to LPgas, contact the person
large oryellow who installed your range or made the conversion.
Surface burners light The oven gas shut-off valve . To check the oven gas shut-off valve, pull unit forward
but oven does not may have accidentally been to have access to range back. Look for the gas shut-off
moved during cleaning or lever at the lower back section of the range.
moving.
Lever is
shown dosed.
PULLTO OPEN.
Sealed burner models
Control signals after You forgot to enter a bake . Touch the Bake pad and desired temperature
entering cooking time temperature or cleaning time. or the Self Clean pad and desired clean time.
or start time
Food does not bake or Oven controls improperly set. • Seethe Using the upper oven or Usingthe lower oven section.
roast properly in the
upper or lower oven Rack position is incorrect. • Seethe Using the upper oven or Usingthe lower oven section.
Incorrect cookwore or cookware • Seethe Using the upper ovenor Usingthe lower oven section.
of improper size being used.
Oven thermostat needs . See the Adjust the lower and upper oven thermostat Do it
adjustment, yourselfi section.
Clocknot set correctly. . Seethe Usingthe clock and timer section.
Aluminum foil used improperly • Seethe Cure and cleaning of the range section.
in the oven.
Oven bottom not securely . See the Installation of the range section.
seated in position.
Burners do not light Gas/Control Lockout feature . Allow the range to cool down and touch and hold the
isactivated. Gas/Control Lockout pad (on some models)for 3 seconds
untilthe display shows LOCOFF.
Plug on range is not . Hake sure electrical plug isplugged into a live,properly
completely inserted in the grounded outlet.
electrical outlet.
Gas supply not connected
or turned on.
. Seethe Installation Instructions that came with your
range.
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