Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
GEAppliances.com
Possible Causes What To Do
Top burners do not light Plug on range is not completely . Make sure electrical plug is plugged into a live,properly
or do not burn evenly, inserted in the electrical outlet, grounded outlet.
(The front right burner is Burner slits on the side of the . Remove the burners and clean them. Check the
designed to have slightly burner may be clogged, electrode area for burned-on food or grease. See
smaller flames between the Care and cleaning of the range section.
the 6 and 9 o'clock
positions. This isnormalJ Improper burner assembly. * Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very Improper air to gas ratio. * Ifrange is connected to LPgas, contact the person
large oryellow who installed your range or mode the conversion.
Surface burners light The oven gas shut-off valve * To check the oven gas shut-off valve, remove the
but oven does not may have accidentally been drawer (see the Care and cleaning of the range
moved during cleaning or section). For lower oven drawer models, remove the
moving, rear access panel by unscrewing the thumb screws
in the upper left and right corners. Look for the gas
shut-off lever at the buck of the range.
shownclosed
Sealed burner models
Thumbscrews
Lower oven drawer models
Control signals after You forgot to enter a bake . Touch the Bake pad and desired temperature
entering cooking time temperature or cleaning time. or the Self Clean pad and desired clean time.
or start time
Food does not bake or Oven controls improperly set. • See the Using the upper oven section.
roast properly in the
upper oven Shelf position is incorrect. . See the Using the upper oven section.
Incorrect cookware or cookware • See the Using the upper oven section.
of improper size being used.
Oven thermostat needs . See the Adjust the upper oven thermostat Do it
adjustment, yourself! section.
Clocknot set correctly. • Seethe Usingthe clock and timer section.
Aluminum foil used improperly • Seethe Care and cleaning of the range section.
in the oven.
Oven bottom not securely . See the Installation of the range section.
seated in position.
Burners do not light Gas/Control Lockoutfeature . Allow the range to cool down and touch and hold the
isactivated. Gas/Control Lockout pad (on some models)for 3 seconds
untilthe display shows LOCOFF.
Plug on range is not . Hake sure electrical plug isplugged into a live,properly
completely inserted in the grounded outlet.
electrical outlet.
Gassupply not connected . Seethe Installation Instructions that came with your
or turned on. range.
Bridge burner won't light . SeeHow to Light Bridge Burner for Model PGB980 section.
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