Concord Ultra 37
3. Disarm to Level 1 to exit Test Mode.
Phone Communication Test
The purpose of this weekly test is to verify that the connection between the central monitoring 
station and your system are working properly.
Most phone tests take only a few minutes, however, your system will try for up to 15 minutes to 
establish a connection.
¾
To perform a phone communication test:
1. Disarm the system.
2. Press 
8 + System or Partition Master CODE + 2.
 touchpads display, “PHONE TEST” or “System Armed to PHONE TEST.”
3. If the phone test is successful:
 the voice module will announce, “Phone Test OK.”
Within a few minutes, the display should return to the Level 1 display. If it does not return in 
three minutes, note how long before the Level 1 display returns and contact the installer.
After the test has started, the arming level can be changed to 1—Off, then to 2—Stay or 3—
AWAY, if you wish.
Troubleshooting Your security system uses a variety of different alarm sirens, status beeps, voice messages and 
trouble beeps to communicate with you. The next few pages describe the different sounds and 
what they mean. Try to familiarize yourself with the differences. You will hear sounds each time 
you tell your security system to do something, like arm or disarm. Some sounds you will hear 
only when there is a problem with the system, like a low battery. There are also sounds you will 
Panic button Press and hold the appropriate panic button(s) for 3 
full seconds.
• Zones nn OK
•SENSOR nn OK
Door/window sensor Open the secured door or window.
• Zones nn OK
•SENSOR nn OK
Smoke detector Press and hold the test button until the system sounds 
transmission beeps.
• Zones nn OK
•SENSOR nn OK
Motion detector Avoid the motion detector view for 5 minutes, then 
enter its view.
• Zones nn OK
•SENSOR nn OK
Rate-of-Rise Heat Detec-
tor (Not UL investigated)
Rub your hands together until warm, then place one 
hand on the detector for 30 seconds.
• Zones nn OK
•SENSOR nn OK
Shock sensor
(Not UL investigated)
Tap the glass twice, away from the sensor.  Wait at 
least 30 seconds before testing again.
• Zones nn OK
•SENSOR nn OK
Phone Interface and 
Voice Module
Activate a Police panic by accessing the system using 
the phone and pressing 
* + * + * + * + * + *.
• POLICE PANIC OK
Supervised wireless siren Unplug the siren and check the touchpad display.
Plug the siren in.
•SENSOR nn OK
• Zones nn OK
Glass guard sensor
(Not UL investigated)
Tap the glass 3 or 4 inches from the sensor.
• Zones nn OK
•SENSOR nn OK
Freeze sensor
(Not UL investigated)
Apply an ice cube wrapped in plastic to the sensor. Do 
not allow the sensor to get wet.
• Zones nn OK
•SENSOR nn OK
• If you need more time to complete testing, restart the timer by pressing 
8 + CODE + 3.
• Check to see that all sensors have been tested by pressing 
*. Touchpads display a list of untested sensors.
• You will know that you have finished testing when touchpads display, “SENSOR TEST OK” or “ZONES ALL 
TESTED.”
Device Test Procedure Touchpad Result(s)