10.3 Contacting technical support
For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document
and any other documentation provided. If you still have questions, you may contact technical support
during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m.
Pacific Time)
Sales Technical support
Phone:
Toll-free: 888.GESECURity (888.437.3287 in the US, including Alaska and Hawaii; Puerto Rico; Canada).
Outside the toll-free area: 503.885.5700.
E-mail
cvovideosales@ge.com generaltech@ge.com
Fax
800.483.2495 541.752.9096 (available 24 hours a day)
Note: Be ready at the equipment before calling for technical support.
10.4 Online publication library
Another great resource for assistance with your GE Security products is our online publication library,
available to all of our customers on our website. To access our publication library, go to our website at
the following location:
http://www.gesecurity.com/
In the Tools area at the top, click the Publication Library link then select Video Surveillance. After you
register and log on, you may search through our online library for the documentation you need.
1
1 Many GE Security documents are provided as PDFs (portable document format). To read these documents, you will need Adobe
Acrobat Reader, which can be downloaded free from Adobe’s website at www.adobe.com.
0150-0313B 95 DVMRe CT II
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