Genie GCG350L User Manual

Usewallcontrolsuppliedwithoperator.Anyotherwallcontrolcancause
theoperatortooperateunexpectedlyand lightnotto work.
Operator does
not run from
wall control.
• Checklockswitchonwallconsole.
• Checkpowersource.
- Pluga lampinto outletusedfor power
headIf lampworks,powersourceis OK.
- If not,checkfuseor circuitbreaker.
• PowerisOK.
- Checkconnectionsat powerhead
terminals.
- Checkconnectionsat wallcontrol.
• Checkwirestoensuretheyare notcut.
Staplescancut insulationand shortwires.If
wireis cut, replaceit.
Door starts up,
but stops before
it's completely
open.
Operator runs,
but door does
not move.
• Besuredoor,operator,andspringsarein
goodrepair,properlylubricatedandbalanced
(Seemaintenancesection).
• Check"OPEN"limitswitchsetting
(Seesectionm).
• Check"OPENFORCE"adjustment
(Seesectionm).
• Makesure carriageisengagedto
carriageslide.
- Placecarriageleverin lockposition.
• Checkforceadjustment(SeesectionB).
Dooroperatorwill NOTrun morethan
30 secondseachway ifdoordoes
notmove.
Door operator
starts for
no reason.
Doorstarts down,
thenstops before
it'sclosed.
Doorstarts
down, then stops
and goes
back up.
Door will only
run closed.
Door will only
run open
• Wasa remotecontrollostor stolen?
Eraseall remotecontrolcodesfrom
receivermemoryandreprogram
(Seesectionm).
• Buttonstuckonwall control.
• CheckCLOSElimitswitchsetting
(Seesectionm).
• Wiresshorted.
• CheckCONTACTREVERSE
(SeesectionI1_).
• Check"STB"systemfor beamobstruction
or misalignmentof lenses(SeesectionEl).
• Check"STB"diagnosticcode.
• Check"CLOSEFORCE"adjustment
(SeesectionI11).
• CheckOPENlimitswitchforshortand
properwiring.
• Check"OPENFORCE"adjustment
(SeesectionIml).
• Checkdoorconditionanddoorspring.
• Check"STB"system(Seeself-diagnostic
"STB"TroubleshootingChart).
• CheckCLOSElimitswitchfor shortand
properwiring.
• Check"CLOSEFORCE"adjustment
(SeesectionD).
Remote control
has less than
25 feet
operatingrange.
Operator works
from wall
control, but
not from
remote control.
Noisy operation.
Safe-T-Beam®
system
malfunction
• Relocateremotecontrolinsidecar.
• Pointremotecontrolatgaragedoor.
• Replacebattery(SeesectionI_1).
• Repositiondooroperatorantenna.
• DONOTattempttoretuneremotecontrols.
• Programremotecontrolcodeinto
receivermemory.(SeesectionIQ).
• Replaceremotecontrolbatterywithgood
one.(Seesectionm).
• Besureallfastenersaretight.
• Besuredoorand operatoris ingoodrepair,
properlylubricatedandbalanced(See
monthlymaintenancesection).
Ifan operationalproblemexists,andoperator
willnot runclosed.Theoperatorcan beforced
tocloseas follows(SeesectionEl).
• Disconnectthe "STB"systemfrom
theoperator.
• Holdthewall controlbuttondownuntildooris
completelyclosed.
Useself-diagnostic"STB"systemTroubleshooting
informationto maintainsafeoperation.
Lights will not go • Disconnectandreconnectwiresonwallcontrol
out (Seesectionm).
• Checkwiring.
• Incompatiblewallcontrol.
If you have any questions, please do not hesitate to
contact customer service at:
1.800.354.3643

Genie GCG350L Specifications

General

Brand	Genie
Model	GCG350L
Category	Garage Door Opener
Language	English