TheGenie CompanyProfessionalAccess Systems
LiMiTED WARRANTY
What is covered:Any defect in materialand productworkmanshipfrom personal,
normal householduse inaccordancewith the Owner's Manual.
For how long:
H2000C-1Series - 3 years on Motor,and 1year on all other parts.
350L- 1 Series- 3 yearson Motor,and 1year on all other parts.
350L- 1XSeries - 5years onMotor, and 2 year on all otherparts.
350L - 2 Series- 5 yearson Motor,and 2 yearson all other parts.
350L-2WKCSeries - Lifetime*onMotor, 2 yearson all other parts.
350L-2CSeries - 5 yearson Motor,2 yearson allother parts.
350L-2WKSeries- 5 yearson Motor,2 yearson allother parts.
500MLSeries - 5years on Motor,and 3 yearson all other parts.
700MLSeries - Lifetime*on Motor,3 years onall otherparts.
*Lifetimewarranty- warrantedforas longas you own your home.
Who gets the warranty: This warrantyis limited tothe consumer who originally
purchased the product.
Geographic scope: This warrantyappliesonly to Genie products purchased in
the UnitedStates and Canada.
Whatwe will do: If your Genieproduct isdefective, we will repair it or, at our
option,replaceit at no chargeto you. Ifwe repairyour Genie product,we may use
new or reconditionedreplacementparts. If wechoose to replaceyour Genie
product,we may replaceit with a new or reconditionedone of the sameor
similardesign.
Limitations:
IMPLIEDWARRANTIES, INCLUDINGTHOSEOF FITNESSFORA PARTICULAR
PURPOSEANDMERCHANTABILITY(ANUNWRITTENWARRANTYTHATTHE
PRODUCT IS FIT FOR ORDINARYUSE),ARE LIMITEDTO ONEYEAR FROM
THE DATEOF PURCHASE.GENIE WILL NOTPAYFOR: LOSS OF TIME;
INCONVENIENCE;LOSS OF USE OFYOUR GENIE PRODUCTOR PROPERTY
DAMAGECAUSED BYYOUR GENIEPRODUCTOR ITSFAILURETO WORK;
ANY SPECIAL,INCIDENTALOR CONSEQUENTIALDAMAGES;ORANY
DAMAGESRESULTINGFROM MISUSEOR MODIFICATIONOF YOUR GENIE
PRODUCT.
Some statesand provincesdo not allow limitationson how longan implied
warrantylasts orthe exclusionof incidentalor consequentialdamages,so the
aboveexclusions may not apply toyou.
How to get warranty service: Toobtainwarrantyservicefor your Genie
product,you must provide proofofthe date and place of purchaseof the product.
1.Do-it-Yourself-Service.Call the Genie ConsumerConnectiontoll free at
1.800.354.3643tospeak in personto a trained Genie representativefor
required partsfor do-it-yourselfrepairs.Trainedservice representativesare
available Monday-Friday,8:00 a.m.- 11:00p.m., EasternTime,and on Saturday,
11:00p.m.to 8:00 p.m., EasternTime (subjectto holidays)Youmay alsoget the
informationyou need at www.geniecompany.com.
2.Service FromAuthorized Dealers.
Youalso mayobtainwarranty servicefrom Genie authorizeddealerslisted inthe
encloseddirectory.Pleasenote that this listing issubject to change without
notice;we recommendthat you verifythe dealer'sstatus by calling the Genie
ConsumerConnectionat 1.800.654.3643or by visiting www.geniecompany.com
beforereaching any agreementon service.Ifwarranty service is providedby an
authorizeddealer, Geniewill provideall required parts underwarranty at no
chargeto you, but thedealersare independentbusinesspeopleand mayrender
a benchor servicecall chargefor their services. Geniewill not reimburseyou or
otherwisebe responsiblefor thosecharges.
We suggestthat you retain your original packingmaterialin the eventyou need
toship your Genie product.Be sure to includeyour name,address, telephone
number,proofof date and place d purchaseand a description ofthe operating
problem.After repairingor, at our option,replacing,your Genie product,we will
shipit to your home at no cost to youfor parts andlabor, butyouwill have topay
a minimumof $8.00 for shippingand handlingcharges.
Your choiceof either one of the above-describedserviceoptions isyour
exclusiveremedy underthiswarranty.
What this warranty does not cover: This warrantydoesnot cover batteries
(whichare consideredreplaceableparts),installation,commercial use,defects
resultingfrom accidents,damagewhilein transit toour servicelocationor damage
resultingfrom alterations,misuseor abuse, lackd propermaintenance,
unauthorizedrepair or modificationof the product,affixingofany attachment not
providedwith the product, programmingof the Remote ControlDevices,
Safe-T-Beam®adjustmentlcleaning, staplesthrough wiring, pinched or broken
wires, Carriagedisengaged,Force Controladjustments, door out ofbalance,
broken springs or cables, poweroutages, useof extension cords, missingor
damaged parts ondiscounted, clearanced,final sale or taped cartons,phantom
operations (laboris not covered if Opener isfunctioning properlywhile technician
is in garage),fire,flood, or actsof God, orother failure to followthe Owner's
Manual.
This warrantyis the only one we will give on your Genie product, and itsets
forth all our responsibilities regarding your Genie product. There are no other
express warranties.
State and province rights: Thiswarrantygivesyou specificlegal rights,andyou
may alsohave otherrightswhich vary from state to state andprovinceto province.
FORANSWERS:CALL 1.800.354.3643
Manufactured under one or more of the following U.S. patents:
3,898,582 4,041,259 4,048,630 4,064,487 4,103,238 5,222,403
Other Patents applied for.
CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG. NO.
(LOCATED UNDER LENS OF POWER HEAD)
FILL THIS IN AT TIME OF INSTALLATION FOR YOUR OWN RECORDS, SO THAT IT WILL
BE AVAILABLE IF YOU EVER NEED TO CALL US.
Date Purchased /
Operator Model
Remote Control Model
Dealer Name
Dealer Address
City
State
Zip
Serial Number / /
Visit Our Website at: www.geniecompany.com
SAVETHESE INSTRUCTIONS
To Previous Page
Loading...
Need help?
General
