101
Troubleshooting
This section provides information to help troubleshoot your phone.
If the problems with your phone are not resolved by following these
troubleshooting tips, contact your service provider.
Problem Solution
Turning the phone on
■ Hold for more than one second.
■ Check the battery installation.
■ Recharge or replace the battery.
Charging the battery
■ Install only QUALCOMM batteries.
■ Check that the battery contacts are
clean and dry.
■ Check the charger connection.
■ If the battery does not charge at first,
remove the charger plug from the
phone, wait ten seconds, and then
reinsert the plug.
■ Check the battery temperature. If it is
too warm, allow it to cool before
recharging it.
■ Replace the battery if it is several
years old.
00-80-C6302-2.book Page 101 Tuesday, August 22, 2006 3:31 PM
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