Troubleshooting
103
Receiving calls ■ Check that the phone is turned on.
■ Check that the ringer is loud enough.
■ Rotate and fully extend the antenna.
■ Ensure that the antenna has a clear
view of the sky.
■ Check the signal strength indicator.
■ Remove all service providers from the
Prohibited List (see Erasing a
Provider from the Prohibited List,
page 83).
Losing calls
■ Ensure that your antenna is pointing
straight up when placed next to your
head and when using the keypad or
viewing the screen.
■ Ensure that the antenna has a clear
view of the sky.
■ Rotate and fully extend the antenna.
■ Check the signal strength indicator.
Remembering your lock code ■ Contact your service provider for the
lock code for the Security menu or
phone lock feature.
Problem Solution
00-80-C6302-2.book Page 103 Tuesday, August 22, 2006 3:31 PM