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The warranty does not apply in case of damage due to carelessness, use or
installation not compliant with the instructions given, tampering, product or serial
number modification, damage due to accidental causes or to the buyer’s negligence.
Moreover, warranty does not apply in case of damage consequent to connections
of the equipment to different voltages than those indicated or to sudden voltage
variations of the network the equipment is connected to, as well as in case of
damage caused by leakage, fire, inductive/electrostatic discharges or discharges
due to lightning, use of cables different to those provided, overvoltages or other
phenomena not related to the equipment.
Finally, the warranty does not apply to problems caused by the telephone operator
and at a Wi-Fi hotspot.
The parts subject to wear consequent to use such as connection cables,
connectors, external parts and plastic supports are covered by a one-year period
warranty.
The following are not covered by warranty: periodic monitoring, software updates,
settings of the product, maintenance.
After the expiration of the warranty period, the technical support activities will
be carried out charging the customer for the replaced parts, the labour costs
and freight charges, according to current rates.
The equipment will be replaced or repaired under warranty only and exclusively
on Glomex quality department’s approval.
Should any dispute rise, the place of jurisdiction will exclusively be Ravenna (Italy).
The warranty is provided by:
GLOMEX S.p.A.
Via Faentina 165/G
48124 Ravenna (Italy)
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