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Dash cam is turn on at all.
[Using Cigar jack Cigarette cable]
a. Please make sure if cigar jack cable is correctly working or not.
b. Confirm that power socket of cigar cable is correctly connected.
c. Please check cigar jack is correctly placed on AC terminal.
d. If dash cam doesn’t work after firmware update, it is caused by update
failure which case need to be sent to customer service center.
[Using Fuse cable/ OBD power cable]
a. If input voltage goes down below LBP(lower battery protection) value
setting, dash cam interrupt power itself to protect car’s battery.
b. Please check dash cam operation after turn on car and charge car battery.
Voice is not recorded.
If the voice recording function is released by dedicated viewer by user,
voice recording does not work. Or In case it is LCD model, if user press mode
button shortly via LCD panel, user may turn voice recording on/off.
Sometime, user mistakenly press mode button via dash cam, voice recording
is off even though, this set is on through PC viewer. So, please make it on
via dash cam as pressing mode button shortly if you need voice recording.
Q&A
UESTI
N AND ANSWE
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