Godex DT2 - User Manual

Questions and Answers

M
Melissa RiveraAug 18, 2025
What to do if the LED lights up red (ERROR) and printing is interrupted on Godex Barcode Reader?
- M
  Michael LeeAug 18, 2025
  If the LED light on your Godex Barcode Reader turns red and printing stops, it could be due to several reasons. First, verify that there are no errors in the software settings or print commands. Also, make sure that the print mechanism is closed properly. Check for a label jam or if the label stock has run out. Ensure the print medium isn't covering the sensor, and if your device has a cutter, confirm it's working correctly. Finally, replace the print medium with a suitable one.
C
clarktheresaAug 21, 2025
What to do if the label stock does not move correctly and there is no printed image on some parts of the label with Godex Barcode Reader?
- R
  Rhonda CarpenterAug 21, 2025
  If your Godex Barcode Reader's label stock does not move correctly and there is no printed image on some parts of the label, you should check for label material stuck to the thermal print head. Also, check for errors in the application software and whether the starting position has been set incorrectly. Finally, check the power supply.
D
Daniel MartinezAug 23, 2025
Why is a label missed out during printing with Godex DT2?
- N
  Natalie DrakeAug 23, 2025
  If your Godex Barcode Reader is missing a label during printing, verify the label height setting. Also, check the sensor for any dust covering it.
S
Stephen PhillipsAug 26, 2025
What to do if the label stock jams during printing with Godex Barcode Reader?
- L
  Lisa HarrisonAug 26, 2025
  If the label stock jams during printing with your Godex Barcode Reader, clear the paper jam. Also, remove any label material left on the thermal print head and clean the print head using a soft lint-free cloth dipped in alcohol.
C
Chad WillisAug 28, 2025
How to troubleshoot Godex Barcode Reader if the LEDs do not light up?
- W
  William HaleyAug 28, 2025
  If the LEDs on your Godex Barcode Reader do not light up when the printer is switched on, check the power supply.
J
John BarryAug 30, 2025
Why is the printed image blurred on my Godex DT2 Barcode Reader?
- N
  Nicole ReynoldsAug 30, 2025
  If your Godex Barcode Reader is printing blurred images, it might be due to the darkness setting. You should also check the thermal print head for any glue residue or other dirt.
D
Derrick WestSep 1, 2025
Why the label stock passes through the Godex DT2 but no image is printed?
- W
  willistaraSep 1, 2025
  If your Godex Barcode Reader isn't printing an image even though the label stock passes through, ensure the label stock is loaded correctly and is a suitable material. Also, select the correct printer driver, the correct label stock, and a suitable printing mode.
J
jasonsparksSep 4, 2025
Why is there no printed image on part of the label when using Godex Barcode Reader?
- S
  Samuel CombsSep 4, 2025
  If there's no printed image on part of the label when using your Godex Barcode Reader, check the thermal print head for dust or other dirt. You can also use the internal “~T” command to see if the thermal print head completes a print job. Also, check the quality of the print medium.
R
robertwiseSep 6, 2025
Why is the printed image positioned incorrectly on my Godex DT2?
- J
  Jacqueline HayesSep 6, 2025
  If your Godex Barcode Reader's printed image is positioned incorrectly, check the sensor for paper or dust. Also, ensure the label liner is suitable and check the paper guide settings.
F
frenchtimothySep 8, 2025
What to do if the stripper is not functioning correctly on Godex DT2 Barcode Reader?
- K
  Krystal SanchezSep 8, 2025
  If the stripper on your Godex Barcode Reader isn't functioning correctly, check the label dispenser for dust and ensure the label stock is positioned correctly.

Summary

Safety Instructions

General Safety Precautions

Important safety guidelines for operating and handling the printer.

Battery Caution

Warning regarding battery replacement and disposal.

Barcode Printer

Box Content

Lists all items included with the printer.

Specifications

Provides detailed technical specifications for the DT2 and DT4 series printers.

Getting to Know Your Printer

Identifies and illustrates the main parts and components of the printer.

Printer Setup

Loading the Label Roll

Step-by-step guide on how to correctly load label rolls into the printer.

Installing the Label Roll Holder

Instructions for properly installing the label roll holder accessory.

Connecting to Host Computer

Details how to connect the printer to a computer via USB or serial port.

Installing the Driver

Guides the user through the process of installing the necessary printer driver software.

Operator Panel

FEED Button Function

Explains the function of the FEED button for label advancement.

LED Indicator Status

Describes the meaning of different LED indicator lights and their statuses.

Label Size Calibration

Details the procedure for automatically detecting and storing label dimensions.

Self-Test Procedure

Explains how to perform a self-test and interpret the test page output.

Error Alerts and Solutions

Lists common error codes, their beep patterns, and corresponding solutions.

NetSetting for Ethernet

Install NetSetting Software

Provides step-by-step instructions for installing the NetSetting utility.

NetSetting Interface Overview

Overview of the NetSetting software interface and its tabs.

Accessories

Installing the Label Dispenser

Detailed guide on how to install the optional label dispenser.

Installing the Cutter Module

Instructions for installing the optional cutter module.

Maintenance and Adjustment

Cleaning the Print Head

Explains the importance and method for cleaning the printer's print head.

Adjusting the Cutter

Provides steps to adjust the cutter to resolve paper jams.

Labels with Black Marks

Guidelines for using label stock with black marks and sensor compatibility.

Appendix: Printer Interfaces

Serial Port Interface

Details the pinout and configuration for the RS-232 serial port interface.

USB Port Interface

Describes the USB port connector type and pin assignments.

Godex DT2 Specifications

General

Print Method	Direct Thermal
Resolution	203 dpi
Print Width	54 mm
Interface	USB
Type	Desktop
Supported Barcodes	Code 39, Code 128, UPC, EAN, QR Code, Data Matrix
Operating Temperature	5°C to 40°C
Storage Temperature	-20°C to 60°C
Humidity	20% to 85% RH (non-condensing)