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Grandstream Networks GXP21 Series

Grandstream Networks GXP21 Series
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Note:
In “account mode”, the phone adds the “NewCall” softkey and the user is able to make a second call directly using this softkey
whether available or on hold.
Figure 57: “NewCall” Softkey during the call and on Hold
4-Way/ 5-Way Conferencing
GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 /GXP2170/GXP2135 can
host up to 5-way conference call. Users can disable/enable conference call feature from the web GUI of the phone under
menu Settings 🡪 Call features 🡪 Disable Conference.
Initiate a conference call.
Establish calls with 2 or more parties respectively;
While 1 call is active, the other call will be put on hold with its LINE key blinking in green;
Press CONF key;
Press the desired LINE key on hold, the conference will be established;
Repeat the previous 2 steps for all the other parties on hold to join the conference.
Cancel Conference.
If after pressing the CONF key, the user decides not to conference, press Cancel softkey or the current active LINE key
(LED in solid green);
This will resume the 2-way conversation with the current line.
Split and Re-conference.
During the conference, press HOLD key. The conference call will be split, and the calls will be put on hold separately with
the LINE keys blinking in green;
Select 1 LINE key and press to resume the 2-way conversation;
If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf softkey right after
the conference call is held/split;
End Conference.
Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or
Users could press the EndCall softkey or simply hang up the call to terminate the conference call.

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