What to do if the WAN LED is not on for Grandstream Networks HT812?
If the WAN LED is not lit on your Grandstream Networks telephone accessory, ensure the Ethernet cable is securely plugged into the WAN port and connected to your router. Also, verify that your router has active Internet access.
Why is the Phone LED solid blue but the phone is not working with Grandstream Networks HT812 Telephone Accessories?
If the Phone LED is solid blue but the connected phone or fax isn't working, confirm that the port is assigned to a user. You can log into Ooma Office Manager, navigate to Devices in the Settings section, and assign the port you’d like to use to a user.
How to fix phone port status LED if it is not on Grandstream Networks HT812 Telephone Accessories?
If the phone port status LED is off, or if analog devices have no dial tone, ensure the telephone adapter has been added to your Ooma Office Manager account and that the port you intend to use is assigned to an Ooma Office user. Try restarting the phone by disconnecting its power, waiting 30 seconds, and then reconnecting the power supply.
How to troubleshoot a Grandstream Networks Telephone Accessories when the power LED is not on?
If the power LED is not on, check that your device is properly plugged into the wall and that the outlet has power.
General| Brand | Grandstream Networks |
|---|---|
| Model | HT812 |
| Category | Telephone Accessories |
| Language | English |
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