4
Performing Cut Tests
Perform cutting tests to verify that the blade depth and
cutting conditions are appropriate. Be sure to perform cutting
tests before cutting. For the details, please refer to the User's
Manual 5.5.
Sending cutting data
Create the cutting data with dedicated software, and send it
to the device to cut the media.
Responding to Trouble
When the device does not operate even when the
power is turned ON
Symptom Possible Cause Solution
There is
nothing
displayed on
the LCD
panel.
Power is not
being supplied.
Otherwise, the
device may be
broken.
Confirm that the power cable is
properly plugged in to the
connector on the device and an
AC outlet. Confirm that power is
coming to the AC outlet.
The device is
broken.
Contact your sales
representative or nearest
Graphtec dealer if the problem
still exists.
Operation is Irregular
Symptom Possible Cause Solution
The device
could not
recognize the
media.
The device may
have been
exposed to the
intense light.
If direct sunlight is coming in
from a nearby window, block
the light. If a fluorescent lamp
stand is located nearby, move
this away from the device.
The transparent
media has been
loaded.
Disable Media width detection.
For the details, please refer to
the User's Manual 5.7.
There may be a
problem with the
Width detection
sensor.
Adjust the Width detection
sensor. For the details, please
refer to the User's Manual 6.4.
There may be a
problem with the
device.
Contact your sales
representative or nearest
Graphtec dealer if the problem
still exists.
The media
swerves.
The push rollers
are not set
properly.
Confirm the positions of the
push rollers.
One of the
push rollers
does not stay
on top of the
media.
The front side or
the rear side of
the media is not
cut straight in
relation to the
media.
Cut the edge of the media
straight.
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