Using Your Lively Alert
28
If Your Call to 5Star Requires Emergency Assistance
If you call 5Star Urgent Response and the 5Star Agent determines that you need
emergency assistance, the Agent will connect you directly to 9-1-1 emergency
services.
5Star Agents may provide emergency services or 9-1-1 Operators with information
from your Personal Emergency Prole, such as your medications, allergies and
personal contact numbers.
IMPORTANT!
To ensure our 5Star Agents always have your latest information, please regularly
check your Personal Emergency Prole available at MyGreatCall.com. See
“MyGreatCall” on page 45 for more information on how to manage your
Personal Emergency Prole.
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