GreatCall lively - What Happens in the Event of a Fall

Fall Detection
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What Happens in the Event of a Fall
If your Lively detects a fall, it will play an audio message “Fall detected. Calling 5Star.
Press button to cancel.” You will have the opportunity to cancel the call for a few
seconds after this message.
• If you did not fall or do not need assistance, press the Call Button immediately to
cancel the call. You will hear an audio message, “Call canceled”.
• If you do not cancel the call within a few seconds, your Lively will automatically
call 5Star Urgent Response.
If you fall and DO NOT hear “Fall detected. Calling 5Star. Press button to cancel,” press
the Call Button to immediately connect you to 5Star Urgent Response.
The Fall Detection service does not work when your Lively is powered o.