GreatCall lively - Legal; Terms and Conditions

Legal
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Legal
Terms and Conditions
Welcome to the GreatCall family! By subscribing to the 5Star Service, you accept, without limitation or qualication, these terms and conditions of use. We
may change these terms and conditions from time to time with or without notice, and you agree to be bound by any such changes.
PLEASE READ THIS DOCUMENT CAREFULLY AND KEEP A COPY OF IT IN A SAFE PLACE. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS
AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT CONTAINS IN THE PARAGRAPH TITLED “HOW
WE WILL RESOLVE DISPUTES: ARBITRATION AGREEMENT, CLASS ACTION WAIVER AND FORUM SELECTION CLAUSE,” AN ARBITRATION AGREEMENT THAT
WAIVES YOUR RIGHT TO A JURY TRIAL, AND A CLASS ACTION WAIVER, A CHOICE OF LAW PROVISION, AND A FORUM SELECTION CLAUSE.
How Your 5Star Service Works
5Star system is only available in the United States. 5Star IS NOT A SUBSTITUTE FOR 9-1-1, and in fact, if 5Star conferences in 9-1-1 emergency services on your
behalf, there could be a delay in reaching 9-1-1 emergency services. The service will only work if your account is current on payment and if your device is
charged, turned on, has network access, and the 5Star Service is enabled. 5Star service may not be available in remote or enclosed areas. You agree that once
you enroll in 5Star service, we will be able to track your approximate location whenever your device is turned on and that we can provide this information
to third party service providers in case of an emergency or service incident. However, we cannot guarantee that we can track your exact location and in
some cases, we may only be able to provide the information provided in your personal prole. We will only use your location information for providing 5Star
service.
How Fall Detection Service Works
GreatCall Fall Detection is an optional enhancement service that works in conjunction with your 5Star service. The service is designed to be used with a
lanyard that we provide to you. The service works best when the device is worn around the neck. Using patented and clinically validated algorithms, the
service detects falls and alerts 5Star service that you need help. You will have an opportunity to cancel the call to 5Star service if you do not need assistance.
We cannot guarantee that the service will always accurately determine a fall.
Your Use of 5Star
You promise not to use the 5Star Service for any fraudulent, unlawful, or abusive purpose, or in any way that interferes with our provision of services to our