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Troubleshooting
The “DigtaLANConfiguration” does not show a station.
Are all connections to the Digta W/LAN-Adapter correctly in place?
Is the power supply on?
Dictations are not transferred to the configured FTP server.
Ensure that the FTP server is started up.
Check the FTP server settings for user name, password and authorisations of the user
account.
Is there a firewall preventing access (Standard Port 21)?
Has "
FTP - Transfer to FTP server
" been selected in the configuration of the
Digta W/LAN-Adapter?
Dictations are not transferred.
Have the dictations on the Digta been marked as “
Postponed
”?
Is the network connection interrupted?
Ensure that the Digta is in USB file transfer mode.
Dictations from the Digta’s main folder have been transferred, but dictations from
the subfolders have not.
Check the FTP server to see whether authorisation for the creation of subfolders has
been set.
There are dictations with the same file names and an additional #0 (#1, #2, etc.) on
the FTP server.
Dictations remaining on the device are resent during the subsequent transfer process
In order to prevent overwriting, existing files are saved with the addition of a # and a
consecutive number.
Check the configuration of the Digta W/LAN-Adapter for the status of the “
Remove
transferred dictation files
” option.
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