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Grey Technology has provided the ST04 Cordless Grass Trimmer with a 12 month
guarantee.
In Guarantee: Please retain your receipt as proof of purchase. In the rare and
unfortunate event of your Gtech product being faulty, please accept our apologies
and we will aim to remedy the problem as fast as possible once brought to our
attention. However please be aware that due to company policy Grey Technology
can only repair or replace all or part of the product if proof of purchase is provided
and the claim is made within 12 months of the purchase date.
If your product is within the 12 months warranty period you should either return
this product with its receipt to the retailers where the product was purchased or if
a simple part or advice is required ring the Gtech customer services line where we
will be more than happy to assist.
Please note: Gtech can not refund any monies if the product was brought from a
third party.
We would like to remind our customers that the Gtech guarantee does not cover
any unauthorised repairs and will be annulled:
1. if the product has been damaged due to incorrect use or maintenance.
2. if any part is modied or replaced or if it is used in any way that is not
recommended by Gtech.
3. if it is used with any parts not produced or not recommended by Gtech.
4. if it is used for purposes other than those specied by Gtech.
Please note: the battery is a consumable item and is not covered by the 12 month
guarantee.
If after reading the manual and following the instructions you are sure that the
product is defective please call the Gtech customer service helpline on 0870
7944001. A customer service advisor will be on hand to deal with any problems
you have with our product. To assist them please be ready with the product, a
detailed description of the problem, and your proof of purchase.
Out of Guarantee: If your Gtech product is over 12 month old and you need any
parts or advice then please contact our customer services department. Parts will
be sent out usually within 3 weeks of request.
WARNING : only use the charger supplied with the product. Using another
charger may damage the product and the battery and will invalidate your
guarantee.
Warranty Information
Gtech helpline: 0870 7944001 email: support@greytechnology.co.uk
www.greytechnology.co.uk
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