harman/kardon TECH TIPS
Troubleshooting tips and solutions to common service problems
For model: CDR2 TIP# HKTT2001-02 Rev1
Issue: Power Failure During A Recording Session
Power loss is defined as: CDR2 was switched OFF by the POWER button on the front panel, or by the OFF
button on the remote control, or through a power failure.
Circumstance #1
Power loss during the actual recording process
Symptom:
Attempts to read the disc in the Record drawer now produces an ERROR message in the display.
Solution:
Unfortunately, the disc is ruined and there is no way to retrieve this information. When you record a track, the
CDR2 updates the information on the disc so that it can read it even though the disc has not been finalized.
By turning off the unit while recording is in process, the unit never had the opportunity to update the disc. As
a result, the disc is no longer useable.
Circumstance #2
Power loss after the recording process took place, but before finalizing
Symptom:
A CDR with recordings will not finalize after the Finalize and Play/Select select buttons on the remote control
are pressed. Instead, when these buttons are pressed, the CDR (or a CD in the Play drawer) begins to Play -
not Finalize. (However, when the Finalize and Play/Select buttons on the front panel are used, the CDR2 will
finalize the CDR with recordings properly).
Solution:
After turning the CDR2 on, and the unit has read the information from both drawers, press the CDR button on
the remote control and follow the owner’s manuals’ instructions to complete the finalization process.
This problem will not occur when the recording and finalizing "session" are done at the same time, without a
power loss to the CDR2 off in the middle of the session.
Model Serial Numbers
120V
Serial Numbers
230V
STATUS ACTION
CDR2 All products affected All products affected Power loss during the
recording session
When recording:
Disc is ruined
When recording is complete, but
before finalizing:
Press the CDR button on the
remote control before Finalizing
CDR2 harman/kardon