Harmonic NSG 9116 - Page 56

48 Alarms for the NSG Unit
CHAPTER 3
Web client:
QAM X Symc loss
Control panel:
Loss of Sync
QAM modulator cannot
lock on its input. This
type of alarm may
indicate a QAM
modulator hardware
configuration failure.
Reapply the QAM
configuration:
■
Set the output QAM type
to a new value. Check
for alarm clearance.
■
Return to the original
output QAM type.
Web client:
TSout X Overflow
Control panel:
OverFlow
The actual output bit
rate exceeds the
configured QAM output
bit rate.
Deprovision several services
of the specific output until
the alarm clears.
Web client:
Upconverter X
General alarm
Control panel:
General alarm
An upconverter internal
hardware failure.
Restart the NSG:
■
Turn it off by
disconnecting the power
cord.
■
Turn it back on and
check for alarm
clearance.
Web client:
Upconverter X
Power failure
Control panel:
Power failure
Power level to the
upconverter
momentarily exceeded
limits. Alarm clears
when you restart the
NSG.
Restart the NSG:
■
Turn it off by
disconnecting the power
cord.
■
Turn it back on and
check for alarm
clearance.
Web client:
Upconverter X
Communication
failure
Control panel:
Comm failure
Indicates a hardware
failure.
Call Customer Support.
Web client:
Upconverter X RF
level out of range
Control panel:
RF range
This type of alarm is
generated when the RF
output power level falls
below limit.
Call Customer Support.
Alarm Message Description Solution