Harmonic NSG 9116 - Page 57

49Troubleshooting Alarms for the NSG Unit
Web client:
Upconverter X
Temperature out of
range
Control panel:
Temp range
Upconverter
temperature is out of
the defined range.
Call Customer Support.
Web client:
Upconverter X PLL1
failure
Control panel:
PLL1 failure
Indicates a hardware
failure.
Call Customer Support.
Web client:
Upconverter X PLL2
failure
Control panel:
PLL2 failure
Indicates a hardware
failure.
Call Customer Support.
Web client:
Upconverter
software failure.
Control panel:
Software failure.
Upconverter checksum
test failed.
Call Customer Support.
Alarm Message Description Solution