What to do if GbE X Management port failed on Harmonic Gateway?
If you see a 'GbE X Management port failed' alarm on your Harmonic Gateway, it means the GbE port failed to initialize its management interface during NSG power-up. The NSG must be power-cycled again.
What to do if GbE X Link is down on Harmonic NSG 9116 Gateway?
A 'GbE X Link down' alarm on your Harmonic Gateway indicates a problem with the Ethernet link of the GbE port, the source isn't sending a signal, or the source signal is too weak. To resolve this: * Verify the fiber is properly connected to the SFP. * Verify that SFP is properly inserted. * Check the fiber for physical damage. * Check that the source is sending a signal. * Check the source signal strength using an optical power-meter. The minimum light intensity that the SFP requires to maintain a link is: * 850 nm SFP: - 17 dBm * 1310 nm SFP: - 20 dBm.
Why is Harmonic NSG 9116 NSG System temperature too high?
If you receive an NSG System overall temperature alarm on your Harmonic Gateway, it means the internal temperature has exceeded the limit. Check the environment temperature and ensure the fans are operating correctly.
What causes GbE X MPEG buffer overflow on Harmonic NSG 9116 Gateway?
If you're seeing a 'GbE X MPEG buffer overflow' alarm on your Harmonic Gateway, it means MPEG data arriving at the GbE port exceeds the port's capacity. If the problem is constant, the NSG is over-subscribed, so deprovision services until the error clears. If the alarm appears momentarily, the source material may be arriving in bursts and overflowing the port during transmission peaks.
What to do if Harmonic Gateway reports missing resources?
If you're encountering 'Missing resources' on your Harmonic Gateway, it means all 256 available sockets are in use. To resolve this, re-check your VOD system configuration.
How to resolve GbE X Management buffer overflow on Harmonic Gateway?
If you're experiencing 'GbE X Management buffer overflow' on your Harmonic Gateway, it means management traffic on the GbE port network exceeds the port's capacity. Check for sources of excessive management traffic.
What causes GbE X UDAD Configuration Failed on Harmonic Gateway?
If you're getting a 'GbE X UDAD Configuration Failed' message on your Harmonic Gateway, it means the switch has rejected the configuration sent by the NSG. Verify if the switch is configured correctly for UDAD.
What does 'GbE X Input errors' mean on Harmonic NSG 9116?
If you're seeing 'GbE X Input errors' on your Harmonic Gateway, it indicates a CRC error in the input. Verify the input services are valid from the server.
What to do if GbE X UDAD Data is not received on Harmonic NSG 9116 Gateway?
If you're encountering 'GbE X UDAD Data Not Received' on your Harmonic Gateway, it means no UDAD packets are being received over the GbE link. Check if the link to the switch is alive and active, and verify if the switch is configured for UDAD.
What causes Upconverter X Power failure on Harmonic NSG 9116 Gateway?
If you encounter an Upconverter X Power failure on your Harmonic Gateway, it means the power level to the upconverter momentarily exceeded limits. To resolve this, restart the NSG by turning it off (disconnecting the power cord) and then turning it back on, checking for alarm clearance.
Provides an overview of the NSG product line and its capabilities.
Details the specific features and technical specifications for each NSG model.
Guides users through initial setup and configuration using the control panel.
Outlines the process for updating the NSG unit's firmware.
General| Model | NSG 9116 |
|---|---|
| Category | Gateway |
| Ports | 16 |
| Input | ASI, IP |
| Management | SNMP, Web GUI |
| Modulation | QAM |
| Operating Temperature | 0 to 50 °C |
| Humidity | 5% to 95% (non-condensing) |
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