What causes 'GbE X Channel Failed' on Harmonic NSG 9116 Gateway?
If you see the message 'GbE X Channel Failed. Activating Redundant Channel' on your Harmonic Gateway, it means the active GbE channel has failed. Check all GbE connections.
What does Upconverter X General alarm mean on Harmonic Gateway?
If you encounter an Upconverter X General alarm on your Harmonic Gateway, it indicates an upconverter internal hardware failure. Restart the NSG by turning it off (disconnecting the power cord) and then turning it back on, and check for alarm clearance.
How to fix NSG Cooling fan failure on Harmonic NSG 9116?
If you are experiencing an NSG Cooling fan failure (X=1-4) on your Harmonic Gateway, it means that fan X is malfunctioning. First, check the fan's power connector. If the issue persists, replace the fan. You can do this while the system is on by disconnecting the fan power cable, releasing the fan's four screws, and replacing it with a new fan.
What to do if GbE X UDAD Data is not received on Harmonic NSG 9116 Gateway?
If you're encountering 'GbE X UDAD Data Not Received' on your Harmonic Gateway, it means no UDAD packets are being received over the GbE link. Check if the link to the switch is alive and active, and verify if the switch is configured for UDAD.
What does 'GbE X No Valid MPEG Stream in Input' mean on Harmonic NSG 9116?
If you're seeing 'GbE X No Valid MPEG Stream in Input' on your Harmonic Gateway, it means the data received through the GbE port is not a valid MPEG stream. Check the GbE source for content and/or encapsulation problems.
What causes Upconverter X Power failure on Harmonic NSG 9116 Gateway?
If you encounter an Upconverter X Power failure on your Harmonic Gateway, it means the power level to the upconverter momentarily exceeded limits. To resolve this, restart the NSG by turning it off (disconnecting the power cord) and then turning it back on, checking for alarm clearance.
How to fix QAM Bitrate mismatch on Harmonic NSG 9116 Gateway?
If you're experiencing a QAM Bitrate mismatch on your Harmonic Gateway, it means the QAM modulator input data rate does not match its symbol rate configuration. To resolve this, reapply the QAM configuration by setting the output bit rate to a new value, checking for alarm clearance, and then returning to the original output bit rate.
Why am I getting GbE X MPEG sync loss on Harmonic NSG 9116 Gateway?
If you're seeing a 'GbE X MPEG sync loss' on your Harmonic Gateway, it indicates no valid MPEG data is found in the GbE traffic. Check the source and the input cable, replacing the cable if defective.
What to do if NSG Firmware file download failed on Harmonic NSG 9116 Gateway?
If the NSG Firmware file download failed on your Harmonic Gateway, it means the system failed to download the new firmware file using the specified upgrade_server/path/ filename. To solve this, check to see if the path is correct.
How to resolve TSout X Overflow on Harmonic Gateway?
If you're experiencing a TSout X Overflow on your Harmonic Gateway, it means the actual output bit rate exceeds the configured QAM output bit rate. To fix this, deprovision several services of the specific output until the alarm clears.
Provides an overview of the NSG product line and its capabilities.
Details the specific features and technical specifications for each NSG model.
Guides users through initial setup and configuration using the control panel.
Outlines the process for updating the NSG unit's firmware.
General| Model | NSG 9116 |
|---|---|
| Category | Gateway |
| Ports | 16 |
| Input | ASI, IP |
| Management | SNMP, Web GUI |
| Modulation | QAM |
| Operating Temperature | 0 to 50 °C |
| Humidity | 5% to 95% (non-condensing) |
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