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John DavisAug 7, 2025
What to do if my Heritage Kitchen Appliances Sous Vide precision cooker stopped and E1 appears?
- Jjesse16Aug 7, 2025
If your Heritage Kitchen Appliances Sous Vide precision cooker displays 'E1' and has stopped, it could be due to several reasons: * The water pot may not be filled adequately. Ensure the water level is above the minimum mark by unplugging the unit, adding water, and plugging it back into a 120 AC-3 prong outlet. * The water level might have dropped below the minimum. Follow the same steps as above to replenish the water. * The cooker might not be on a level surface. Try repositioning it on a clean, flat surface. * If none of these resolves the issue, there may be an electronics error. In that case, please contact customer service.


