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CUSTOMER SERVICE: STARFRIT.COM/EN/CONTACT-US
WARRANTY
1-YEAR LIMITED WARRANTY.
This warranty covers any defects in materials and workmanship for a period of one
(1) year from the date of the original purchase. Please retain your original receipt as
a proof of the purchase date. Any complaints must be registered within the warranty
period. The product will be repaired, replaced (parts or entire appliance) or refunded at
our sole discretion. Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any
of the following:
Negligent use or misuse of the product including failure to clean the product regularly,
use for commercial purposes, accident, use on improper voltage or current, and use
contrary to the operating instructions, disassembly, repair or altercation by anyone
other than a HERITAGE authorized service agent.
Stains, discoloration and minor scratches on the inside and outside of the utensil
constitute normal use, do not affect performance, and are not covered by this warranty.
Decisions as to the cause of damage are the responsibility of HERITAGE.
All decisions will be final.
For further assistance, please contact customer service to the following e-mail address:
starfrit.com/en/contact-us
ISSUE CAUSE SOLUTION
The water circulator
suddenly stops and E5
or E6 appears on the
screen of the control
panel.
• There is a potential loose
wire connection of the
temperature sensor.
• The temperature
sensor shorts out and is
damaged.
• Please contact customer
service.
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