Introduction
Thank you for purchasing the Vanguard Optima Laser System. Being the first desktop laser
engraving and cutting system ever created, the Optima stands out among the crowd. It has
been designed to combine flexibility and full featured performance without sacrificing simplicity,
ease of use, and ease of maintenance. Using advanced engineering and design features, the
Vanguard Optima is truly one-of-a-kind. Actually, the Optima is such a breakthrough in
technology that it is more than just a laser system, it is a precision engraving and cutting device
used as a tool for the imagination.
To begin with, we highly recommend that this entire manual be read before attempting to use
the laser system. The manual includes important information about the safety, assembly, use,
and maintenance of the Vanguard Optima. We cannot overemphasize the importance of
reading the owner's manual completely.
Where to get HELP:
If it is necessary to call for technical assistance, please call our Technical Support
Department at (602)483-1214. Please be prepared to answer our questions by following the
procedures below, as this will allow us to provide assistance in a prompt and efficient manner:
• Take a moment to write down all of the pertinent information about the computer
being used with the laser cutting and engraving system such as software, operating
system and computer type.
• Our technical support staff will ask you for your company name and the laser
systems serial number. The serial number tag is located on the back of the machine
in the lower right corner. There is a second serial tag located behind the front door
on the right side when you open it. This will prevent you from having to get to the
back of the machine to read the serial number.
• Try to recreate the problem and write down the circumstances in which the problem
occurred. This will help our technical staff tremendously.
• If possible call from a phone that is close to the laser engraving system so that the
system can be operated while talking with our technical support staff.
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