HETRONIC EX Series User Manual (English)

Questions and Answers:

V
Veronica HowellAug 4, 2025
What to do if HETRONIC EX Remote Control is not responding?
- E
  Eric KnightAug 4, 2025
  If the HETRONIC Remote Control isn't responding when you press a button, there could be several reasons. First, ensure that the receiver is getting power by checking the connectors and measuring the power supply. It's also possible that the rechargeable battery or battery compartment is faulty due to contact corrosion, or the batteries are simply drained. Try using a second rechargeable battery or new batteries to see if the issue persists. Inspect the battery compartment for any corrosion and clean if necessary. Finally, verify that you're using a compatible transmitter and receiver by checking the device numbers on the stickers of both devices to ensure they match, as these numbers correspond to the system address.
P
Paul PetersonAug 10, 2025
How to fix HETRONIC EX On/Off function?
- S
  Samuel SmithAug 10, 2025
  If the On/Off function of your HETRONIC Remote Control isn't working, it could be due to the self-test routine. The transmitter will be ready for operation after a 3-second self-test. Alternatively, the rechargeable or non-rechargeable batteries may be depleted. Try inserting a charged rechargeable battery or check and replace the non-rechargeable batteries. Also, ensure that the master switch of the machine is turned on.
C
Cheryl ObrienAug 16, 2025
Why is the HETRONIC Remote Control operating time too short?
- L
  laurastrongAug 16, 2025
  If the operating time of your HETRONIC Remote Control is too short, it might be due to incorrect or depleted rechargeable or non-rechargeable batteries. Make sure the charger's power supply is on and the connection is secure. Only use rechargeable batteries that are approved by HETRONIC.
K
Karen LeeAug 21, 2025
What causes interference with HETRONIC EX Remote Control transmission?
- J
  Joseph GonzalezAug 21, 2025
  If you're experiencing interference with the transmission of control commands from your HETRONIC Remote Control to the machine, it could be due to a lack of a radio link. Check if a yellow and red LED flash on the receiver. Also, check for any large metal surfaces between the transmitter and receiver. If there is a metal surface, install a projecting aerial outside any steel cabinet, vehicle, or the machine being controlled. You can also try an alternative frequency setting for the transmitter and receiver.
N
Nathaniel HurleyAug 28, 2025
What to do if individual functions on HETRONIC Remote Control don't work?
- K
  Keith BellAug 28, 2025
  If individual functions of your HETRONIC Remote Control cannot be activated or controlled, there may be a break in the control lead between the machine and the receiver. Check that the connector plug is properly seated and inspect the connecting cable to the machine. Also, check the wiring and perform cable-based control checks of the individual functions if necessary. Another possibility is a defective output module in the receiver. Check that an LED illuminates on the output modules in the receiver when you activate the corresponding function.

HETRONIC EX Series Specifications

General

Brand	HETRONIC
Model	EX Series
Category	Remote Control
Language	English

Summary

Disclaimer of Liability

Safety

Safety of this Radio Remote Control

Details safety features and conditions for safe operation of the radio remote control system.

Safety Guidelines and Symbols

Explains manual notices, symbols for safety, and property damage warnings.

Sources of Operational Risk

Identifies hazards related to wireless control, especially when line-of-sight is lost or obstructed.

Qualified Operator Responsibilities

Outlines requirements for operators and owners to ensure safe system use and compliance.

Working Area Safety Measures

Specifies precautions to be taken in the operational area to prevent hazards during remote control use.

Protection Device Overview

Describes built-in and additional safety devices integrated into the transmitter and battery systems.

Emergency Response Procedures

Provides instructions on immediate actions to take during emergencies using STOP buttons.

Operation

Battery Usage and Charging

Covers HETRONIC EX-battery management, including replacement, charging, and safety notes.

Cable Control Functionality

Explains the optional cable control mode and specifies approved control cables for specific environments.

Control Element Identification

Directs users to diagrams and describes standard control elements on HETRONIC remote controls.

Pre-Operation Checks and Start-up

Details essential safety checks, visual inspections, and procedures for starting the radio remote control.

Troubleshooting Common Faults

Offers solutions for common operational issues, including symptoms, causes, and remedies.

Frequency and Addressing

Discusses RF synthesizer options and the importance of correct system addressing for reliable radio communication.

Installation Instructions

Connection and Start-up Procedures

Guides qualified personnel on connecting and starting the remote control system with the target machine.

Receiver Mounting and Placement

Provides instructions for mounting the receiver unit, considering vibration and accessibility.

Antenna Placement Guidance

Advises on positioning the antenna to maximize transmission range and minimize signal interference.

Maintenance and Disposal

Periodic Maintenance and Testing

Specifies the need for regular inspections by qualified experts and testing intervals for explosion-proof devices.

Environmental Disposal Guidelines

Emphasizes responsible disposal of electronic components and batteries as hazardous waste.

Technical Data

General System Specifications

Lists core technical specifications like frequency, output, certifications, and range.

Battery and Charger Specifications

Details technical data for EX-batteries and chargers, including protection types and capacity.

Transmitter Unit Specifications

Provides specifications for the transmitter, such as housing, protection class, weight, and operational characteristics.

Antenna and Receiver Specifications

Lists technical data for the antenna and receiver, including connection, protection class, and operating voltage.

Standard Optional Features

Describes optional features like displays, interlocking, and multi-receiver capabilities.

Appendix A: Installation Declaration

Safety Declaration Form

A form for documenting the installation, commissioning, and safety verification of the remote control system.

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HETRONIC EX Series User Manual

Table of Contents

Questions and Answers:

HETRONIC EX Series Specifications

Summary

Disclaimer of Liability

Safety

Safety of this Radio Remote Control

Safety Guidelines and Symbols

Sources of Operational Risk

Qualified Operator Responsibilities

Working Area Safety Measures

Protection Device Overview

Emergency Response Procedures

Operation

Battery Usage and Charging

Cable Control Functionality

Control Element Identification

Pre-Operation Checks and Start-up

Troubleshooting Common Faults

Frequency and Addressing

Installation Instructions

Connection and Start-up Procedures

Receiver Mounting and Placement

Antenna Placement Guidance

Maintenance and Disposal

Periodic Maintenance and Testing

Environmental Disposal Guidelines

Technical Data

General System Specifications

Battery and Charger Specifications

Transmitter Unit Specifications

Antenna and Receiver Specifications

Standard Optional Features

Appendix A: Installation Declaration

Safety Declaration Form

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