Ex manual Rev 0 - Oct 29, 2014 18
2.5. Fault troubleshooting
Your radio remote control system has been designed and manufactured using state-of-the art
technology. Every individual device is subjected to a stringent quality control process at the
manufacturer’s factory before being released for delivery to the customer. Check the following points
in the event of a fault.
On/Off function cannot be
actuated or controlled.
The transmitter is ready for operation after a 3
second self-test
routine.
Rechargeable
battery/nonrechargeable run down
Insert charged rechargeable battery or check non-
rechargeable batteries. Switch on the master
switch of the machine.
No reaction to keying the
transmitter.
Interruption to receiver power
supply.
Check connectors.
Measure the power supply of the receiver.
Rechargeable battery or battery
compartment is defective (contact
corrosion).
Batteries are run down.
Check to see if the same effect occurs with the
second rechargeable battery or with new batteries.
Check the battery compartment and rechargeable
battery compartment and clean if required. Please
contact your dealer.
A non-compatible transmitter and
receiver combination is being used.
Addresses of transmitter and
receiver do not correspond with
each other.
Check the device number on the stickers of the
transmitter and receiver to see if you are using two
compatible devices. The device numbers
correspond to the system address and therefore
must be identical.
Operating time is too short.
Incorrect or run down rechargeable
batteries/non-rechargeable
batteries were inserted.
Check if the power supply for the charger was
switched off, or if the connection is faulty or loose.
Only use rechargeable batteries approved by
HETRONIC.
There is interference with the
transmission of the control
commands to the machine.
Check that a yellow and red LED flash on the
receiver. If not, please contact your dealer.
(Within the hazardous area this is only
possible after ascertaining that where is no
atmosphere able to explode)
Check to see if there is a large
metal surface located between the
transmitter and receiver.
A projecting aerial must be installed outside the
steel cabinet, vehicle or the machine to be
controlled. Try an alternative frequency setting for
the transmitter and receiver.
(EX-transmitters or EX-receivers must only be
opened by specially authorised personnel.)
Please contact your dealer.
The range has been exceeded.
Please contact your dealer.
The receiver is located in a steel
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