What to do if I have connected an external source to my Hisense TV but I get no picture and/or sound?
If you've connected an external device to your Hisense TV but are not getting any picture or sound, check whether the connection between the external device and your TV is correct. Also, make sure you have selected the correct input source.
What to do if the remote control does not work with my Hisense VIDAA U5 TV?
If your Hisense TV remote control isn't working, first, confirm that the TV still has power and is operational. Then, replace the batteries in the remote with new ones, ensuring they are correctly installed. If some buttons don't work, but the volume buttons work normally, it might indicate a problem with the application.
Scan for channels automatically or manually.
Automatically scan for channels to view programmes from TV source.
Manually scan for channels through DTV or ATV sources.
View and manage the list of available TV channels.
Manually edit the Live TV channel list to your preference.
Manage and view your preferred favourite channel lists.
View TV programme schedules and set reminders or recordings.
Record digital TV content for later viewing.
View, sort, and delete recorded programmes and schedules.
Pause and rewind Live TV content.
Connect the TV to the internet using an Ethernet cable.
Connect the TV to a wireless network using Wi-Fi.
Pair Bluetooth devices like headphones, speakers, or remotes.
Connect wired or wireless headphones to the TV.
Connect USB devices like hard drives and sticks for media.
Connect an antenna cable to receive TV channels.
Connect AV devices using composite or HDMI cables.
Connect external speakers or audio receivers to the TV.
Connect a digital audio system using ARC/eARC feature.
Control connected HDMI devices with the TV remote.
Connect a PC or game console to the TV via HDMI.
Mirror your mobile device screen to the TV.
View media content from Android/iOS/PC devices on the TV.
Navigate and understand the TV's Home screen layout.
Access TV settings for configuration and customization.
Sign in or create a VIDAA account for full features.
Access and use voice control features like Alexa or Google.
Add quick access items like inputs or channels to the Home screen.
Sign in or create a VIDAA account for smart TV features.
Interact with Alexa for TV control and information.
Activate and use hands-free voice control for the TV.
Set up and use Google Assistant for voice control.
Control your TV with Google Home devices or app.
Control your TV with Yandex Alice devices or app.
View and play media files like pictures, videos, and music.
Install, manage, and remove applications on the TV.
Install and use a mobile app to control the TV.
Optimize picture settings for the best viewing experience.
Reduce blue light for eye comfort, especially in Cinema modes.
Adjust picture aspect ratio to fit the screen.
Enhance picture quality by automatically recognizing scenes.
Personalize picture quality with advanced settings.
Reduce image retention effects on OLED panels.
Optimize TV settings for an enhanced gaming experience.
Optimize sound settings for various content types.
Enhance sound richness and experience with Dolby Atmos.
Apply audio enhancements like Dolby Atmos or DTS Virtual X.
Tune audio settings for personalized sound quality.
Select and configure speaker outputs for audio.
Set up and adjust audio output for headphones.
Access features for visually or hearing impaired users.
Set the current date and time manually or sync automatically.
Set sleep timers, power on/off timers, and menu timeouts.
Block content and usage for children.
Set TV menu language and select your location.
Configure the standby power indicator light.
Enable features to improve viewing experience.
Choose between Home Mode or Store Mode for TV usage.
Enable remote service for efficient troubleshooting.
Update TV firmware and system applications.
Restore TV settings to factory default.
Resolve common problems with picture quality.
Resolve common problems with sound output.
Resolve problems connecting to the internet or network.
Resolve issues with connecting external devices.
Troubleshoot issues with app functionality.
Troubleshoot issues with unplayable media files.
Troubleshoot issues with voice assistant services.
Perform self-diagnosis for sound, picture, and connections.
Troubleshoot problems with recording and timeshift functions.
Resolve common operational issues like heat or sounds.
Access the embedded electronic manual on the TV.
Understand how TV channels are sorted by operator or standard.
Understand the sorting criteria for applications.
Learn how to customize TV channels and apps.
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