37
Troubleshooting
STACK menu 
cannot be 
operated.
The settings on projectors are not set for 
Intellectual Stack feature. 
Check the following settings on Main and Sub 
projectors.
- STANDBY MODE in SETUP menu: 
NORMAL 
- COMMUNICATION TYPE in 
COMMUNICATION in SERVICE menu: 
OFF 
- STACK LOCK in SECURITY menu: OFF
7
Projector does 
not react the 
remote control. 
The remote control points at Sub projector.  
When the projector is working on Intellectual 
Stack, only Main projector can receive the 
remote control signal.  So, point at Main 
projector when you use the remote control. 
6
Images are 
not overlapped 
properly or 
defocused.
Two images are not superimposed 
correctly. 
Adjust ZOOM ring, VERTICAL adjuster, 
HORISONTAL adjuster and FOCUS ring to 
superimpose them.  
If necessary, also adjust PERFECT FIT and 
KEYSTONE.
8
15
Though you try a 
ne adjustment, 
the images from 
two projectors 
are not 
superimposed.
There is something different on adjustment 
between two images. 
Try to resolve it with the following measures.
- Press AUTO button of the remote control or 
execute AUTO ADJUST EXECUTE on each 
of the projectors.
24
 in Operating
      Guide
- Adjust H POSITION and V POSITION on 
each of the projectors.
38
  in Operating
      Guide 
- Check RESOLUTION setting on INPUT 
menu, and if it is different between the two 
projectors, make it same.
42
  in Operating
      Guide 
Phenomenon Cases not involving a machine defect
Reference
page
Troubleshooting (continued)