Installation and Setup Guide
- 14 -
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSE REMEDY
1. Low Battery message on
keypad.
1. System battery is low or missing.
1. Check system battery.
2. Periodic beep(s) from keypad. 2. System is in TEST mode. 2. Enter "Code" + OFF to exit TEST mode.
3. False alarms. 3a. Sensors not properly installed, wired, or
monitored.
3a. Check installation to see if in accordance
with established procedure.
3b. Protected door or window opened while
system armed.
3c. Improper user operation of exit/entry de-
lays.
3d. Magnets located too far from switches,
and/or doors and windows not properly
aligned.
3e. Magnetic contacts improperly connected
or wire broken.
3f. Entry door programmed as "instant" (e.g.,
Perimeter).
3g. Loose fitting door or window being rattled
by wind or vibrations.
3h. Dust, dirt in sensing chamber of smoke
detector.
3i. Improper location of smoke detector.
3j. Unit malfunctioning.
3b. Check with all occupants of protected
home.
3c. Check setting of entry delay . Exit delay is
15 seconds longer than the entry delay
time. Remind user of same.
3d. Check all openings for proper switch and
magnet orientation.
3e. Check wiring connections. Be sure wires
are properly stripped and tightly fastened
to screw terminals.
3f. Check and revise programming of zone.
3g. Mount magnet closer to contact.
3h. Clean unit's sensing chamber with vacuum
cleaner per unit's instructions.
3i. See unit's instructions for locations to
avoid. Relocate as necessary.
3j. Replace detector.
4. "AC POWER" light off or
"NO AC" displayed.
4a. Interrupted AC power supply.
4b. Wire run from transformer to control is too
long.
4a. Check transformer connection and power
line circuit breaker.
4b. Make sure wiring run is not longer than the
recommended length-per-gauge (see
pg.10)
5. Digital communicator mes-
sage not being received.
5a. System in TEST mode.
5b. Telephone connection not secure.
5c. Digital communicator malfunctioning.
5d. Telephone number in program needs
prefix or access code.
5e. Telephone call to central monitoring
station requires operator assistance.
5a. Remove from TEST mode.
5b. Check all connections.
5c. Check with a different 4110.
5d. Program prefix or access code into 4110.
5e. 4110 system cannot work in this situation.
6. Does not arm. 6. System not ready (zones faulted).. 6. Bypass faulted zones, then arm.
7. Control doesn't respond to
keystrokes on keypad.
7a. "CC" displayed.
7b. "dl" displayed.
7c. "OC" displayed.
7a. System is in communication with down-
loader at central station. Wait until down-
load session is finished.
7b. System has just been powered and is in its
one minute initialization. To bypass this
time, press '#' + '0'.
7c. No communication between keypad and
control. Check proper keypad
connections.
8. "Check 09" is displayed.
8. Keyswitch is enabled but not connected. 8. Connect keyswitch or disable keyswitch.
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