HP 280 G1 User Manual

7 Troubleshooting without diagnostics ............................................................................................................ 62
Safety and comfort .............................................................................................................................................. 62
Before you call for technical support .................................................................................................................. 62
Helpful hints ........................................................................................................................................................ 63
Solving general problems ................................................................................................................................... 64
Solving power problems ...................................................................................................................................... 68
Solving hard drive problems ............................................................................................................................... 69
Solving media card reader problems .................................................................................................................. 71
Solving display problems .................................................................................................................................... 72
Solving audio problems ....................................................................................................................................... 76
Solving printer problems ..................................................................................................................................... 78
Solving keyboard and mouse problems ............................................................................................................. 79
Solving Hardware Installation Problems ............................................................................................................ 81
Solving Network Problems .................................................................................................................................. 83
Solving memory problems .................................................................................................................................. 86
Solving CD-ROM and DVD problems .................................................................................................................... 88
Solving USB flash drive problems ....................................................................................................................... 90
Solving front panel component problems .......................................................................................................... 91
Solving Internet access problems ....................................................................................................................... 91
Solving software problems ................................................................................................................................. 92
8 POST error messages ................................................................................................................................... 94
POST numeric codes and text messages ............................................................................................................ 94
Interpreting POST diagnostic front panel LEDs and audible codes .................................................................. 100
9 Password security and resetting CMOS ........................................................................................................ 103
Resetting the CMOS and password jumper ....................................................................................................... 103
Changing a Setup or Power-On password ........................................................................................................ 104
Deleting a Setup or Power-On password .......................................................................................................... 105
10 HP PC Hardware Diagnostics ..................................................................................................................... 106
Why run HP PC Hardware Diagnostics .............................................................................................................. 106
How to access and run HP PC Hardware Diagnostics ....................................................................................... 106
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 106
11 System backup and recovery .................................................................................................................... 108
Backing up, restoring, and recovering in Windows 8.1 or Windows 8 ............................................................. 108
Creating recovery media and backups ........................................................................................... 108
Restoring and recovering using Windows tools ............................................................................. 108
Using Reset when the system is not responding ......................................................... 109
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HP 280 G1 Specifications

General

Tcase	72 °C
Bus type	DMI
Stepping	C0
FSB Parity	No
Processor cache	3 MB
Processor cores	2
Processor model	G3250
System bus rate	5 GT/s
Processor family	Intel Pentium G
Processor series	Intel Pentium G3000 series for Desktop
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Number of QPI links	0
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor operating modes	64-bit
ECC supported by processor	Yes
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	53 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1333 MHz
Memory bandwidth supported by processor (max)	21.3 GB/s
Maximum internal memory supported by processor	32 GB
Operating system installed	Windows 7 Professional
Chassis type	Micro Tower
Product color	Black
Country of origin	China
Memory slots	2x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	-
Total storage capacity	500 GB
Product type	PC
Motherboard chipset	Intel® H81
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics
Maximum on-board graphics card memory	1.7 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1100 MHz
Number of displays supported (on-board graphics)	3
Power supply	180 W
Ethernet LAN data rates	10, 1000, 100 Mbit/s
USB 2.0 ports quantity	6
Scalability	1S
Processor code	SR1K7
Processor ARK ID	83538
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, SSE4.2
Thermal solution specification	PCG 2013C
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	355 mm
Width	165 mm
Height	358.8 mm
Weight	7050 g