HP 280 G2 - Page 7

Computer Setup—Advanced ............................................................................................................. 57
Recovering the Conguration Settings ............................................................................................................... 58
6 Troubleshooting without diagnostics ............................................................................................................ 59
Safety and comfort .............................................................................................................................................. 59
Before you call for technical support .................................................................................................................. 59
Helpful hints ........................................................................................................................................................ 60
Solving general problems .................................................................................................................................... 61
Solving power problems ...................................................................................................................................... 65
Solving hard drive problems ................................................................................................................................ 66
Solving media card reader problems ................................................................................................................... 68
Solving display problems .................................................................................................................................... 69
Solving audio problems ....................................................................................................................................... 73
Solving printer problems ..................................................................................................................................... 75
Solving keyboard and mouse problems .............................................................................................................. 76
Solving hardware installation problems ............................................................................................................. 78
Solving network problems .................................................................................................................................. 79
Solving memory problems .................................................................................................................................. 82
Solving CD-ROM and DVD problems .................................................................................................................... 83
Solving USB ash drive problems ........................................................................................................................ 85
Solving front panel component problems .......................................................................................................... 86
Solving Internet access problems ....................................................................................................................... 87
Solving software problems .................................................................................................................................. 88
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 89
POST numeric codes and text messages ............................................................................................................. 89
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 94
8 Password security and resetting CMOS .......................................................................................................... 96
Resetting the password jumper .......................................................................................................................... 96
Changing a Setup or Power-On password ........................................................................................................... 97
Deleting a Setup or Power-On password ............................................................................................................ 98
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 99
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 99
10 System backup and recovery ..................................................................................................................... 101
Backing up, restoring, and recovering in Windows 10 ...................................................................................... 101
Creating recovery media and backups ............................................................................................ 101
Creating HP Recovery media (select products only) .................................................... 101
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