Installation Guide
Error messages
29
Front (or back) injector com error
Probable cause
There is a communications error between the injector and the GC.
Suggested action
Obtain HP service.
Front (or back) injector incomplete injection
Probable causes
• The syringe needle is bent.
• The plunger or syringe carriage is operating incorrectly during
injection.
Suggested actions
1. See Correcting syringe problems on page 23.
2. Remove the syringe from the injector, and check the plunger for
stickiness or binding. Replace the syringe if necessary.
3. Restart the sequence.
4. If the error occurs again, obtain HP service.
Front (or back) injector reset
Probable cause
There is an interruption in the
power supply
from the GC.
Suggested action
Obtain HP service.
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