HP 7683 - Tray Not Present; Tray Offline

Installation Guide
Error messages
34
Tray not present
Probable causes
• There is a board failure in the tray or GC.
• The tray cable is bad or not connected between the GC and tray.
• There is a cable failure in the GC.
Suggested actions
1. Make sure that the tray cable connection is secure.
2. Replace the tray cable.
3. If the error remains, obtain HP service.
Tray offline
Probable causes
• There is a board failure in the tray or GC.
• The tray cable is bad or not connected.
• There is a cable failure in the GC.
Suggested actions
1. Make sure that the tray to GC cable connection is secure.
2. Replace the tray cable.
3. If the error remains, obtain HP service.