HP Apollo a6000 - Support and other resources

Support and other resources 44
• Subscription Service/Support Alerts (http://www.hpe.com/support/e-updates)
• Software Depot (http://www.hpe.com/support/softwaredepot)
• Customer Self Repair (http://www.hpe.com/support/selfrepair)
• Insight Remote Support (http://www.hpe.com/info/insightremotesupport/docs)
• Serviceguard Solutions for HP-UX (http://www.hpe.com/info/hpux-serviceguard-docs)
• Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
(http://www.hpe.com/storage/spock)
• Storage white papers and analyst reports (http://www.hpe.com/storage/whitepapers)
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product’s service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
For more information and device support details, go to the Insight Remote Support website
(http://www.hpe.com/info/insightremotesupport/docs).