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HP Compaq Elite 8300 All-in-One User Manual

HP Compaq Elite 8300 All-in-One
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Table 9-1 Numeric Codes and Text Messages (continued)
Control panel message Description Recommended action
2220-USB Key Provisioning file has
mismatch version
Provisioning file contained on the USB key
is not a valid version for the current ME
firmware.
1. Reboot the computer.
2. If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3. If the error still persists, replace the
system board.
2230-General error during MEBx execution Error occurred during MEBx execution
which fails into the “General” grouping.
Status information displayed along with the
error provides further clarity into the failure.
MEBx handles transference of information
between the system BIOS and ME
firmware.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2231-ME error during MEBx execution Error occurred during MEBx execution
which fails into “ME” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2232-AMT error during MEBx execution Error occurred during MEBx execution
which fails into “AMT” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2233-HECI error during MEBx execution Error occurred during MEBx execution
which fails into “MEI or HECI” grouping.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2239-ME image lock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred after the ME firmware update
process in which the BIOS could not relock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
2240-ME image unlock failure Special system configurations with reduced
ME firmware image require BIOS control of
ME firmware upgrading. A failure has
occurred prior to the ME firmware update
process in which the BIOS could not unlock
the ME firmware region.
1. Reboot the computer.
2. If the error persists, update to the latest
BIOS version and ME firmware
version.
3. If the error still persists, replace the
system board.
144 Chapter 9 POST Error Messages

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HP Compaq Elite 8300 All-in-One Specifications

General IconGeneral
RAMUp to 16 GB DDR3
NetworkIntegrated Intel 82579LM Gigabit Ethernet
ChipsetIntel Q77 Express
ProcessorIntel Core i5-3470S
Storage128 GB SSD, 256 GB SSD
Display23-inch Full HD (1920 x 1080)
GraphicsIntel HD Graphics 2500
Operating SystemWindows 7 Professional
Optical DriveDVD+/-RW SuperMulti
USB Ports6 x USB 2.0
Wireless802.11a/b/g/n
AudioIntegrated High Definition Audio, Internal Speaker
PortsVGA, DisplayPort, RJ-45, audio in/out

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