HP Compaq nc6220 Maintenance And Service Guide

2–12 Maintenance and Service Guide
Troubleshooting
Flowchart 2.6—No Video, Part 1
A
N
Stand-alone
or docking
device?
No video.
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
Internal or
external
display*?
Adjust
brightness.
Video OK? Done
Docking Device
Internal
Stand-alone
External
Adjust
brightness.
Video OK? Done
Y
Press lid
switch to ensure
operation.
Video OK? Done
Y
N
Video OK?
Done
Done
N
Check for bent
pins on cable.
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
YY
N
N
*NOTE: To change from internal to
external display, use the hotkey combi-
nation.
Y
Go to
“Flowchart
2.7—No Video,
Part 2.”

HP Compaq nc6220 Specifications

General

Display	14.1-inch TFT
Maximum Memory	4 GB
Hard Drive Interface	ATA-100
Graphics	Intel Graphics Media Accelerator 900
Operating System	Windows XP Professional
Battery Life	Up to 4 hours
Processor	Intel Pentium M
Display Resolution	1024 x 768
Storage	40 GB
Networking	10/100/1000 Ethernet, 802.11b/g Wi-Fi
Ports	3 x USB 2.0, VGA, RJ-11, RJ-45, headphone/microphone jacks
Optical Drive	DVD-ROM
RAM	512 MB to 2 GB