HP Compaq nc6220 Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–19
Flowchart 2.13—No OS Loading, Diskette Drive
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot computer.
Check diskette
for system files.
Try different
diskette.
Replace the following
components
individually, retesting
after each
replacement:
■ Diskette drive
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
computer.
Is diskette
drive boot
order cor-
rect?
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart
2.17—Nonfunction-
ing Device.”
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,”
for
instructions.

HP Compaq nc6220 Specifications

General

Display	14.1-inch TFT
Maximum Memory	4 GB
Hard Drive Interface	ATA-100
Graphics	Intel Graphics Media Accelerator 900
Operating System	Windows XP Professional
Battery Life	Up to 4 hours
Processor	Intel Pentium M
Display Resolution	1024 x 768
Storage	40 GB
Networking	10/100/1000 Ethernet, 802.11b/g Wi-Fi
Ports	3 x USB 2.0, VGA, RJ-11, RJ-45, headphone/microphone jacks
Optical Drive	DVD-ROM
RAM	512 MB to 2 GB