HP Compaq nc6220 Maintenance And Service Guide

2–18 Maintenance and Service Guide
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Y
System
files on hard
drive?
Continued from
“Flowchart
2.11—No OS Load-
ing, Hard Drive,
Part 2.”
Clean virus.
Done
N
Install OS
and reboot.
Virus
on
hard drive?
OS
loading from
hard drive?
Y
N
Y
N
Y
N
Diagnostics on
disc or diskette?
Replace
hard drive.
Run diagnostics
and follow
recommendations.
Run SCANDISK
and check for
bad sectors.
Can bad
sectors
be fixed?
Replace
hard drive.
Y
N
Y
N
Fix bad
sectors.
Boot from
hard drive?
Replace
hard drive.
Done

HP Compaq nc6220 Specifications

General

Display	14.1-inch TFT
Maximum Memory	4 GB
Hard Drive Interface	ATA-100
Graphics	Intel Graphics Media Accelerator 900
Operating System	Windows XP Professional
Battery Life	Up to 4 hours
Processor	Intel Pentium M
Display Resolution	1024 x 768
Storage	40 GB
Networking	10/100/1000 Ethernet, 802.11b/g Wi-Fi
Ports	3 x USB 2.0, VGA, RJ-11, RJ-45, headphone/microphone jacks
Optical Drive	DVD-ROM
RAM	512 MB to 2 GB