HP Compaq nc6220 Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–23
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the
computer and inspect cables and plugs for bent
or broken pins or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No Operat-
ing System (OS)
Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N

HP Compaq nc6220 Specifications

General

Display	14.1-inch TFT
Maximum Memory	4 GB
Hard Drive Interface	ATA-100
Graphics	Intel Graphics Media Accelerator 900
Operating System	Windows XP Professional
Battery Life	Up to 4 hours
Processor	Intel Pentium M
Display Resolution	1024 x 768
Storage	40 GB
Networking	10/100/1000 Ethernet, 802.11b/g Wi-Fi
Ports	3 x USB 2.0, VGA, RJ-11, RJ-45, headphone/microphone jacks
Optical Drive	DVD-ROM
RAM	512 MB to 2 GB