HP Compaq nc6220 Maintenance And Service Guide

2–26 Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
Y
Disconnect all
power from
the computer
and open.
No network
or modem connec-
tion.
N
Done
Digital
line?
Network
or modem jack
active?
Replace jack
or have jack acti-
vated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and recon-
figure.
Reseat NIC/modem
(if applicable).
Replace NIC/modem
(if applicable).
Replace
system
board.
Done
N
N
N
N
Y
Y
Y
Y
Network
or modem connec-
tion working?
Network
or modem connec-
tion working?

HP Compaq nc6220 Specifications

General

Display	14.1-inch TFT
Maximum Memory	4 GB
Hard Drive Interface	ATA-100
Graphics	Intel Graphics Media Accelerator 900
Operating System	Windows XP Professional
Battery Life	Up to 4 hours
Processor	Intel Pentium M
Display Resolution	1024 x 768
Storage	40 GB
Networking	10/100/1000 Ethernet, 802.11b/g Wi-Fi
Ports	3 x USB 2.0, VGA, RJ-11, RJ-45, headphone/microphone jacks
Optical Drive	DVD-ROM
RAM	512 MB to 2 GB