HP E243M Maintenance And Service Guide

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Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear components ................................................................................................................................................... 7
Locating the serial number and product number .................................................................................................. 8
3 Illustrated parts catalog ............................................................................................................................................ 10
How to order parts ............................................................................................................................................... 12
4 Removal and replacement procedures ...................................................................................................................... 14
Preparation for disassembly ................................................................................................................................ 14
RC .......................................................................................................................................................................... 14
Power board ......................................................................................................................................................... 19
Connector repair .................................................................................................................................................. 21
Audio connector CN50 .............................................................................................................................. 22
HDMI connector CN301 ............................................................................................................................. 22
VGA connector CN201 ............................................................................................................................... 23
USB upstream connector CN602 .............................................................................................................. 24
USB connector P101, P102 ....................................................................................................................... 24
Headphone connector CN101 ................................................................................................................... 25
Function test ........................................................................................................................................................ 25
Function test ........................................................................................................................................................ 25
Support and troubleshooting .............................................................................................................................. 25
Index ..................................................................................................................................................................... 27

HP E243M Specifications

General

Display Size	23.8 inches
Resolution	1920 x 1080 (Full HD)
Panel Type	IPS
Aspect Ratio	16:9
Brightness	250 cd/m²
Contrast Ratio	1000:1
Response Time	5 ms (gray to gray)
Refresh Rate	60 Hz
Viewing Angle	178° horizontal / 178° vertical
Color Gamut	72% NTSC
Height Adjustment	Yes
Ports	1 x VGA
Built-in Speakers	Yes
Webcam	Yes
VESA Mount	100 x 100 mm