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HP E243d

HP E243d
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Maintenance and Service Guide
E243d model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.
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HP E243d Specifications

General IconGeneral
Screen Size23.8 inches
Resolution1920 x 1080
Panel TypeIPS
Aspect Ratio16:9
Brightness250 cd/m²
Contrast Ratio1000:1
Stand AdjustmentsHeight, Tilt, Swivel, Pivot
HDCP SupportYes
Integrated SpeakersNo
Height Adjustment150 mm
PivotYes
Refresh Rate60 Hz
Color Support16.7 million colors
VESA Mount100 x 100 mm
Response Time5 ms
Built-in DevicesUSB Hub
Viewing Angle178° horizontal / 178° vertical
ConnectivityDisplayPort, HDMI, USB-C

Summary

Getting Started

Safety and Service Precautions

Essential safety guidelines and crucial precautions for service personnel.

Regulatory Compliance

Details requirements for ERP LoT5 and RoHS directives applicable to the product.

Service and Product Return Information

Covers general descriptions, firmware updates, and procedures before product return.

Monitor Features

Component Identification

Front Components

Identifies and describes the components located on the front of the monitor.

Rear Components

Identifies and describes the components located on the rear of the monitor.

Serial and Product Number Location

Explains how to find the serial and product numbers on the monitor for support.

Illustrated Parts Catalog

How to Order Parts

Guides users on sourcing and ordering replacement parts and cables from HP.

Removal and Replacement Procedures

Preparation for Disassembly

Details the necessary preparations and materials required for monitor disassembly.

RC Component Removal

Step-by-step instructions for safely removing the RC component from the monitor.

Connector Repair Procedures

Detailed guide for repairing various connector types on the main board.

Post-Repair Operations

Function Test

Confirms the correct operation of all monitor functions after repair or replacement.

Support and Troubleshooting

Provides solutions for common issues and guidance for troubleshooting monitor problems.

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