HP E24t G5 User Manual

22
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended solutions.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Te
st item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD player
Audio test
Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
DP test
Confirm whether image displays and sound plays
correctly on the monitor.
Computer or DVD
player
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is off.
Press the monitor power
button.
NOTE: If pressing the Power
button has no effect, press
and hold the power button for
10 seconds to disable the
Power button lockout feature.
Video cable is improperly connected.
Connect the video cable
properly.
System is in Auto-Sleep Mode.
Press any key on the
keyboard or move the mouse
to inactivate the screen
blanking utility.
Video card is incompatible.
Open the OSD menu and
select the Input menu. Set
Auto- Switch Input to Off
and manually select the
input. Or replace the video
card or connect the video
cable to one of the
computer’s on-board video
sources.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low.
Open the OSD menu and
select Brightness to adjust the
brightness scale as needed.
“Check Video Cable” is
displayed on the screen.
Monitor video cable is disconnected.
Connect the appropriate
video signal cable between
the computer and monitor. Be
sure that the computer power
is off while connecting the
video cable.
“Input Signal Out of
Video resolution and/or refresh rate are set
Change the settings to a

HP E24t G5 Specifications

General

Color gamut	99 %
Pixel pitch	0.27 x 0.27 mm
Screen shape	Flat
Display diagonal	23.8 \
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 85 kHz
Contrast ratio (dynamic)	8000000:1
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display brightness (peak)	300 cd/m²
Display diagonal (metric)	60.5 cm
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version	1.4
DisplayPort version	1.2
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	53 W
Power consumption (standby)	0.5 W
Power consumption (typical)	25 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	140 mm
Package width	621 mm
Package height	400 mm
Package weight	8370 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 23 °
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Product color	Black
Country of origin	China
Market positioning	Business
Built-in speaker(s)	No
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	211 mm
Width (with stand)	539.4 mm
Height (with stand)	507 mm
Weight (with stand)	5770 g
Depth (without stand)	75 mm
Height (without stand)	322.6 mm
Weight (without stand)	3750 g