Appendix C
Warranty and Software License
77
∗ Third-party hardware or software
∗ Operating system type and revision level
Q: How can I track changes that could affect the operation of my HP
NetServer?
A: Many customers have found it extremely useful to keep a system log. This
could be a simple binder with a log of when hardware, software, and
firmware changes are made, copies of proof of purchase documents for the
HP NetServer and all accessories, and copies of key configuration files.
The ongoing investment of a few minutes to document changes will enable
HP or your reseller to assist you more quickly and efficiently.
Q: What can I do to stay current on product updates or enhancements to my
server?
A: Self-help tools are available that enable you to obtain technical
information, download product updates, or participate in interactive forums
with other HP NetServer customers. These tools are available for you to
use 24 hours a day, 7 days a week. More detailed information regarding
these tools may be obtained at the HP home page on the Internet World
Wide Web.
Bulletin Board Service: 1-408-553-3500
Internet World Wide Web: http: //www.hp.com:
80/netserver/support/news_main.html
Internet FTP Server: ftp: //ftp.netserver.hp.com
HP Forum on CompuServe: GO HPPC
Fax Retrieval System: 800-333-1917 (U.S.)
208-344-4809 (outside U.S.)
Audio Tips: 800-333-1917 (U.S.)
208-344-4809 (outside U.S.)
Q: What kind of warranty upgrades are available?
A: If your business environment requires coverage after business hours, 24
hours a day, or faster response time, enhanced hardware warranty services
are available from HP or an Authorized HP Reseller at an additional
charge.
To Next Page
Loading...
