HP ProLiant DL380 - User Manual

Other manuals for HP ProLiant DL380

Technical White Paper32 pages

Quickspecs60 pages

Datasheet4 pages

Getting Started2 pages

Maintenance And Service Guide106 pages

Installation Instructions2 pages

Questions and Answers

L
Laura WebbSep 9, 2025
What to do if there are problems with new hardware on my configure-to-order HP Server?
- C
  Christy KelleySep 9, 2025
  If you've encountered a problem with hardware added to a new configure-to-order HP Server system, you must complete the factory-installed operating system software installation before adding new hardware to the system. Be sure you are following the instructions provided in the HP Factory-Installed Operating System Software Installation Guide. Remove the new hardware and complete the software installation. Then, reinstall the new hardware.
E
Evelyn SanchezAug 23, 2025
How do I resolve the 209-Online Spare Memory Configuration error on my HP ProLiant DL380?
- M
  Mr. John FlynnAug 23, 2025
  To resolve the 209-Online Spare Memory Configuration error on your HP Server, install or reinstall DIMMs to support online spare configuration.
A
Alison MedinaAug 25, 2025
What to do if a mixture of front side bus speed processors is detected on my HP Server?
- C
  Cory MccormickAug 25, 2025
  To resolve the issue of mixed front side bus speed processors on your HP Server, install processors with the same front side bus speed.
B
Brenda HahnAug 26, 2025
How to fix HP ProLiant DL380 that does not boot a previously installed operating system?
- B
  Brandon BrownAug 26, 2025
  If your HP Server does not boot a previously installed operating system, it could be due to a corrupted operating system, a hard drive subsystem problem, or an incorrect boot order setting in RBSU. To troubleshoot, check the hard drive subsystem for problems and verify the boot order settings in the RBSU.
W
williamshannahAug 27, 2025
Why is the system power LED amber on my HP ProLiant DL380 Server?
- R
  robert48Aug 27, 2025
  If the system power LED is amber on your HP Server, it might indicate that the server isn't getting power, the power supply isn't properly connected, the connector is damaged, or the power supply has failed. Ensure the power cord is connected securely to the power supply, the power supply is undamaged and fully seated, the system power and power supply signal cables are connected to the system board, the CD-ROM drive cables are connected, the power button/LED cable is connected, and all pins on connectors and components are straight.
M
Mr. Kevin Gomez MDAug 29, 2025
What does a red internal health LED on an HP ProLiant DL380 indicate?
- J
  Jerry JordanAug 29, 2025
  If the internal health LED is red on your HP Server, it could mean a processor, PPM, power converter module, or primary fan has failed. It could also indicate that Processor 1 or PPM 1 isn't installed, a processor is an unsupported type, processors are mismatched, a DIMM has experienced a multibit error, there's no valid memory, populated banks have unsupported, mismatched, or missing DIMMs, the SCSI cabling or terminator configuration is incorrect, the PCI riser cage is unseated, or an overtemperature condition has occurred. Use amber failure LEDs to identify missing, failed, or improperly installed components, or an overtemperature event.
S
Stacy JohnsonSep 18, 2025
Why HP ProLiant DL380 does not power on?
- H
  Heather ColeSep 18, 2025
  If your HP Server doesn't power on, it might be due to several reasons. First, ensure that all power cords are securely connected. A loose or faulty power cord could also be the cause, so check that all cables are properly aligned and securely connected for both external and internal components. If the issue persists, it could be a power source problem, power on circuit problem, improperly seated component, interlock problem, or a faulty internal component. In such cases, remove and reinstall each device, carefully inspecting the connectors and sockets for any bent pins or damage.
M
mark77Sep 18, 2025
What to do if HP ProLiant DL380 Server boots, but a fault event is reported by Insight Management Agents?
- J
  Jessica WilliamsSep 18, 2025
  If your HP Server boots but Insight Management Agents report a fault event, consider these potential causes: an improperly seated or faulty internal or external component, an unsupported component installation, redundancy failure, or a system overtemperature condition. To address this, check all internal and external components to ensure they are properly seated and in good condition. Also, verify that all installed components are supported by the server. Check for redundancy failures and check the system temperature to resolve overtemperature conditions.
S
Sandra WalkerSep 7, 2025
What if I encounter problems with added hardware on my HP ProLiant DL380?
- G
  Glenn CooperSep 8, 2025
  If you are having problems with hardware you added to the HP Server system, refer to the documentation provided with the hardware.
D
Debbie EstradaSep 4, 2025
What does a red external health LED on an HP ProLiant DL380 Server mean?
- J
  Joshua AllenSep 4, 2025
  If the external health LED is red on your HP Server, it indicates that all installed power supplies have failed, or the system may have experienced a short.

Summary

Server Component Identification

Front Panel Components and Indicators

Identifies front panel components, LEDs, and buttons and their status.

Rear Panel Components and Indicators

Identifies rear panel connectors, LEDs, and buttons and their status.

System Board Components and Indicators

Details system board components, switches, and indicator lights for diagnostics.

SCSI, Expansion Slot, and Drive Components

Covers SCSI backplane, hot-plug drives, PCI hot-plug, riser cage, fans, and power components.

Battery-Backed Write Cache Components

Details battery-backed write cache enabler LEDs and their status meanings.

Server Operations

Powering the Server

Instructions for safely powering the server on and off, with important precautions.

Rack Installation Procedures

Covers extending, securing, and accessing the server in a rack environment.

Server Setup

Installation Services and Rack Planning

Details optional HP installation services and rack environment planning.

Server Installation and Configuration

Guides initial setup, rack mounting, powering up, and OS installation.

Hardware Options Installation

Processor and Memory Installation

Details processor and memory installation procedures and guidelines.

Storage and Tape Drive Installation

Covers adding hot-plug SCSI hard drives and tape drives.

Power, Cooling, and Expansion Board Installation

Details installing power supplies, fans, battery cache, and expansion boards.

Server Cabling

SCSI Cabling Configurations

Explains various SCSI cabling methods and their setup for drive connectivity.

Drive and Component Cabling

Details cabling for drives, power, and internal/external components.

Server Configuration and Utilities

Setup Utilities and Configuration

Explains ROM-based setup, ROM utilities, and system configuration tools.

Software, Drivers, and Agents

Covers installation software, diagnostics, drivers, and management agents.

Server Specific Troubleshooting

Hardware Configuration and Startup Issues

Addresses minimum requirements, error messages, and startup failures.

Diagnostic Steps and Boot Problems

Guides through troubleshooting steps for boot issues and post-boot problems.

Battery Replacement

System Battery Replacement

Details the procedure for removing and replacing the system board battery.

Regulatory Compliance Notices

FCC and Regional Compliance

Covers FCC, Canadian, EU, and other regional compliance statements.

Laser and Battery Safety Notices

Details laser device notices and battery replacement warnings.

Electrostatic Discharge

ESD Prevention and Grounding Methods

Explains precautions and methods to prevent electrostatic discharge damage.

Server Specifications

Physical and Environmental Specifications

Lists server dimensions, weight, power, and operating environmental conditions.

Technical Support

Support Resources and Contact Information

Provides contact details and resources for technical assistance.

Acronyms and Abbreviations

Glossary of Terms

Defines common acronyms and abbreviations used in the manual.

Index

Document Index

An alphabetical index of terms and topics covered in the user guide.

HP ProLiant DL380 Specifications

General

Product Line	ProLiant
Server Type	Rack Server
Rack Height	2U
Processor Type	Intel Xeon Scalable
Memory Type	DDR4
Storage Options	SAS, SATA, SSD
Storage Controller Type	HPE Smart Array controllers
RAID Options	RAID 0, 1, 5, 6, 10, 50, 60
Network Options	Embedded 1GbE or 10GbE
Power Supply Options	Redundant power supplies available, various wattage options
Management	iLO (Integrated Lights-Out)
Expansion Slots	PCIe 3.0
Operating System Support	Windows Server, Linux, VMware
Processor Cores	Up to 28 cores per processor