HP ENVY 13 Maintenance And Service Guide

Table of contents
1 Product description ....................................................................................................................................... 1
2 Getting to know your computer ...................................................................................................................... 4
Locating hardware ................................................................................................................................................. 4
Locating software .................................................................................................................................................. 4
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Keyboard area ........................................................................................................................................................ 8
TouchPad ............................................................................................................................................. 8
Lights ................................................................................................................................................... 9
Button and speakers ......................................................................................................................... 10
Special keys ....................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
3 Illustrated parts catalog .............................................................................................................................. 13
Locating the model number, serial number, product number, and warranty information ............................... 13
Computer components ........................................................................................................................................ 14
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement preliminary requirements ..................................................................................... 25
Tools required ...................................................................................................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 26
Drive handling ................................................................................................................................... 26
Grounding guidelines ........................................................................................................................................... 27
Electrostatic discharge damage ........................................................................................................ 27
Packaging and transporting guidelines .......................................................................... 28
Workstation guidelines ................................................................................ 28
5 Removal and replacement procedures ........................................................................................................... 30
Component replacement procedures .................................................................................................................. 30
Bottom cover ..................................................................................................................................... 30
Bottom cover retention hooks .......................................................................................................... 32
Battery ............................................................................................................................................... 33
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HP ENVY 13 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Silver
Country of origin	China
Internal memory	8 GB
Memory clock speed	1600 MHz
Memory form factor	On-board
Internal memory type	LPDDR3-SDRAM
Memory layout (slots x size)	1 x 8 GB
LED backlight	Yes
Display diagonal	13.3 \
Display resolution	3200 x 1800 pixels
Native aspect ratio	16:9
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
Total storage capacity	512 GB
Compatible memory cards	SD
Number of SSDs installed	1
Speakers manufacturer	Bang & Olufsen
Number of built-in speakers	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n), 802.11a, Wi-Fi 5 (802.11ac)
Bluetooth version	4.0
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Battery capacity	45 Wh
On-board graphics card ID	1916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 520
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1050 MHz
Sustainability certificates	EPEAT Silver, ENERGY STAR
Pointing device	Touchpad
Cable lock slot type	Kensington
AC adapter power	45 W
Operating system architecture	64-bit
Bus type	OPI
Stepping	D1
Tjunction	100 °C
Processor cache	4 MB
System bus rate	4 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-6500 Mobile series
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Configurable TDP-up	25 W
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.1 GHz
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.6 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Processor code	SR2EZ
Processor ARK ID	88194
Processor package size	42 X 24 mm
Supported instruction sets	SSE4.1, SSE4.2, AVX 2.0
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	226 mm
Width	326.5 mm
Height	12.9 mm
Weight	1390 g