HP ENVY 13 - 5 Removal and Replacement Procedures; Component Replacement Procedures; Bottom Cover

5 Removal and replacement procedures
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
CAUTION: This computer does not have user-replaceable parts. Only HP authorized service providers should
perform the removal and replacement procedures described here. Accessing the internal part could damage
the computer or void the warranty.
Component replacement procedures
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See Locating the model number, serial number,
product number, and warranty information on page 13 for details.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
There are as many as 56 screws that must be removed, replaced, and/or loosened when servicing Authorized
Service Provider only parts. Make special note of each screw size and location during removal and
replacement.
Bottom cover
Description Spare part number
In natural silver nish for use only on computer models equipped with a graphics subsystem with
discrete memory
928446-001
In natural silver nish for use only on computer models equipped with a graphics subsystem with UMA
memory
928448-001
In silk gold nish for use only on computer models equipped with a graphics subsystem with discrete
memory
928445-001
In silk gold nish for use only on computer models equipped with a graphics subsystem with UMA
memory
928447-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet, and
then unplugging the AC adapter from the computer.
Remove the bottom cover:
30 Chapter 5 Removal and replacement procedures